Legal
Cookie Policy
Last updated: February 2025 · Compliant with GDPR, NDPA & PECR
Introduction
This Cookie Policy explains how Smash Technology Limited ("Smash Technology," "we," "our," "us") uses cookies and similar tracking technologies when you visit or interact with our platforms, applications, and services.
By continuing to use our services, you consent to the use of cookies as described in this policy. You may withdraw your consent at any time by adjusting your preferences through our cookie banner or your browser settings.
Types of Cookies We Use
Strictly Necessary Cookies
Always ActiveThese cookies are essential for our platforms to function and cannot be switched off. They are usually set in response to actions you take such as logging in, filling out forms, or setting privacy preferences.
Examples
- Session authentication tokens
- Load balancing cookies
- Security and fraud prevention cookies
- User preference settings (language, region)
Performance & Analytics Cookies
OptionalThese cookies help us understand how visitors interact with our platforms by collecting anonymous information. This helps us improve our services and user experience.
Examples
- Google Analytics (page views, session duration)
- Error tracking and crash reporting
- A/B testing and feature experimentation
- Heatmaps and user journey analysis
Functional Cookies
OptionalThese cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we use on our pages.
Examples
- Saved preferences and settings
- Live chat and support widget state
- Video player preferences
- Social media sharing integrations
Targeting & Advertising Cookies
OptionalThese cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They may be set by our advertising partners.
Examples
- Meta Pixel (Facebook/Instagram ads)
- Google Ads remarketing
- TikTok Pixel
- LinkedIn Insight Tag
Third-Party Cookies
Some cookies on our platforms are placed by third-party services we use to enhance your experience. These third parties may set their own cookies subject to their own privacy and cookie policies.
- Google Analytics & Ads: Analytics and advertising attribution
- Meta (Facebook/Instagram): Social login, advertising, and pixel tracking
- TikTok: Advertising pixel and campaign measurement
- LinkedIn: Professional network tracking and ads
- Intercom / Freshdesk: Customer support chat widget
- Stripe / Paystack / Flutterwave: Payment processing security
We do not control the cookies set by third parties and recommend reviewing their respective privacy policies for full details.
Cookie Duration
Session Cookies
These are temporary cookies that exist only during your browser session. They are deleted as soon as you close your browser.
Persistent Cookies
These cookies remain on your device for a set period (ranging from 30 days to 2 years) or until you manually delete them. They are used to remember your preferences across visits.
Managing Your Cookie Preferences
You have full control over which cookies you accept. You can manage your preferences in the following ways:
- Cookie Banner: Use the consent banner displayed on your first visit to accept or reject optional cookies.
- Browser Settings: Most browsers allow you to block or delete cookies via settings. Note that disabling necessary cookies may affect platform functionality.
- Third-Party Opt-Out: Visit third-party tools like Google Ads Settings or the NAI opt-out tool to manage advertising cookies.
- Email Request: Contact us at privacy@smashtechgroup.com to request a full cookie preference reset.
Note: Blocking strictly necessary cookies may prevent core features of our platforms from working correctly.
Legal Basis for Cookie Use
Our use of cookies is governed by the following legal frameworks:
- GDPR (General Data Protection Regulation) — for users in the European Economic Area
- Nigeria Data Protection Act (NDPA) — for users in Nigeria
- PECR (Privacy and Electronic Communications Regulations) — for users in the UK
Strictly necessary cookies are placed on the basis of legitimate interest. All optional cookies require your explicit consent before activation.
Policy Updates
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. We will notify you of significant changes via our platforms or by email. We encourage you to review this policy periodically.
Contact Us
For questions or concerns regarding our use of cookies:
privacy@smashtechgroup.comHead Office — 2 King Jaja Street, Hillside Estate, Works & Housing Gwarinpa, Abuja, Nigeria
Branch Office — Suite 103/104, Workcentral, 5 Alhaji Tokan Street, Alaka Estate, Surulere, Lagos, Nigeria